Thomas Classics dealership customer reviews

Albert Sofia Ford Shelby Mustang GT500 04 May 2016

Hi Chad, This is just a quick note to say Thank You!! The car arrived in Australia just over a week ago and I have inspected it. It is as described and looks absolutely Awesome! Thank you for including all of the spare parts and receipts etc - that certainly helps confirm the vehicle history. We... will have no hesitation in recommending your business to any other prospective customers. Show more

5 rate

Bigmoney51 03 May 2016

By far the best car buying experience I have had...and i have bought many specialty cars. The truth and commitment both Sam and Chad pour into their customers is evident by the extra effort they put, not only into making this deal work, but also in making sure i was satisfied throughout the whole pr...ocess...even up to the 6hr one way delivery trip it took to receive my Dodge Viper ACR. My wife took some heavy convincing...so when i decided on a whim to leave at 2am to drive the 6hr one way trip, Sam came in on his day off...and opened shop an hour early for my convenience. I took all the time i needed to inspect what i saw online and it was exactly as advertised. Chad clearly made a business out of something he loves and loves coming to work every day making customers into repeat customers. I would definitely repeat the process. The only reason i rated the facility as 4 star...they didnt have my S7 Saleen...but that's for another time. Show more

5 rate

Todd 27 Apr 2016

From the moment I talked to Chad on the phone, I knew Thomas Classics was a special place. He took the time to get to know me and what I was looking for in a vehicle. That way, when he found THE car, he knew it was a fit. When the car was delivered to the dealership, Chad called me to tell me the go...od news, and I'm not sure who was more excited, me or Chad. Fortunately, I live close enough to Akron that I was able to see the car before I purchased it, and it was exactly as he described. In fact, on many levels, it exceeded my expectations. If you are one of the many who buy from Thomas Classics and don't make the trip to Akron, do not fear. You will get a detailed, inch by inch examination from Chad and the team, and if they find an issue, they will make it right. In fact, three days after I purchased the car, I found one very small issue that I was just going to ignore. But, when Chad called to make sure everything was perfect, I decided to mention it. He took care of it immediately and reminded me that his goal is to sell the perfect car, every time. I don’t know why I would buy a car from anyone else. Show more

5 rate

Mike 05 Apr 2016

In the hope that someday, warm weather will come, I began to look for a convertible roadster. A search for Porsche Boxters showed one only 12 miles away at Thomas Classics. I called and talked to Sam Moore, who had all the details at his fingertips and was helpful and knowledgeable. When my wife and... I visited later that day, the showroom was spectacular: some of the finest cars you will ever see, all parked side by side. Not a single "ordinary" car. Every car was meticulously clean and cared for, and Sam knew everything about every car. The boxter was a dream, and the price was more than fair. The decision to buy was an easy one. One story to illustrate the care given to these cars: my wife had brought her golf driver to see if the clubs could fit in the trunk. It did fit, but as she walked around the showroom with the head cover still on, Sam was about to have a heart attack for fear that she'd drop it and dent one of the cars. He carefully took the driver out of her hands and carried it to the office like it was a gallon of nitroglycerin. Only then did he start to breathe again! That is the kind of attention and care these cars get. Show more

5 rate

FDN 04 Apr 2016

I was impressed that Sam remembered my name from just phone call. When I walked in, the entire staff was attentive to my needs. They provided me with information, details, and all documentation related to the car I was interested in. Although I didn't initially want to test drive the car, they sugge...sted I drive the car to see exactly how the car handled and performed. The test drive was just what I needed to reinforce my decision to purchase the vehicle. I was surprised how quickly the car became mine. I wasn't planning on driving it home that day but was happy I did. I am now the envy of the neighborhood. I can't say enough good things about the staff. They worked so well together. I would highly recommend this dealership to anyone looking to purchase a high end or collector's vehicle. Show more

5 rate

Kelly- 29 Mar 2016

Chad, I’m not one to offer a review or offer testimonials very often but the experience I had with Thomas Classic’s compelled me to offer this note for those that are considering doing business with you. As with any product that is a significant investment, like a car, you are naturally apprehen...sive and even more so if buying from a distance. From my first phone call with you to the last, you demonstrated what I call the John Wayne style of business. Straight forward, no nonsense, it is what I say it is, and the answer I give you the first time you ask, is the same answer I’ll give you the sixth time you ask. This is a style of business that is not seen with today’s generation very often and I found it so refreshing that I wanted to let others know that might want to trade with you. My SRT8 arrive sooner that you promised, cleaner than you promised, in better shape than you promised. I hope you are still in business when I need another car. Well Done! Most Sincerely, Kelly Harrill Show more

5 rate

Big Daddy 24 Mar 2016

I would highly recommend buying from Thomas Classics ran by the owner Chad is a unbelievable place with awesome customer service, I have never had a "buying a car experience" more simple and fast as my several cars I have bought from Chad at Thomas Classics. First if you can visit the place the cars... are unbelievable and in great shape and they always have the hard to find cars that are priced right and in the best shape. It's a classy place, I'm sure as a car enthusiast I will make Thomas Classics my first option for my car fettish. Show more

5 rate

Jon B 15 Mar 2016

I had spoken to Chad previously about a Maserati that ended up getting away from me because I didn't act quick enough. Fast forward a few months later, I'm looking around at Ferrari 458 Italias. I find exactly the colors, mileage, etc that I am looking for and it happens to be at Thomas Classics. I ...send Chad a message, remind him of the details of my trade (an 07 Ferrari F430). He gives me a call, we go over our cars, talk some details, come up with some fair numbers and as easy as that everything is taken care of. Within days Chad has a truck at my door delivering an absolutely stunning 458 Italia and at the same time picks up my F430. I cannot imagine an easier transaction with a nicer guy, a true car enthusiast, NOT a car salesman. Looking forward to my next transaction with Chad at Thomas Classics. Show more

5 rate

Patrick 15 Mar 2016

So I decided to buy my wife a hot little convertible for the days when she can take a break from the SuperMom Van. I didn't find a lot locally that inspired me so I decided to open the search engines up to "unlimited distance" with the expectation of cashing in some Frequent Flyer miles to find the ...right one. Given the fact that the Mrs. is a James Bond nut, I clicked the "Aston Martin" option in the "make" field just to humor myself. That's when Thomas Classics appeared and the rest is history. It only took one (albeit long) phone conversation with Chad for me to be convinced that I needn't search any longer . I really didn't have the time to fly to Akron to see it and he convinced me that buying this beautiful exotic "sight unseen" was not going to be the horror story that my soul was telling me that it would be. Still, I was petrified at the "what if"!! I must have sent him 35 e-mails and text messages over the next 10 hours with every question I could come up with and he patiently talked me off of the ledge every time. He even went as far as saying "look, when it arrives, if it is not exactly what you were expecting, I'll take it back". One more phone call later and the paperwork was overnighted, the wire transfer was done and the Aston Martin Vantage rolled out of the enclosed transport onto my driveway... all in under 24 hours. If you are in the market for a truly "mint" condition exotic, go to Thomas Classics first! You will not regret it! Thanks Chad and team for a great experience!! Show more

5 rate

JBY West Des Moines 29 Feb 2016

I purchased a 2008 Aston Martin Vantage convertible from Thomas Classics sight unseen from the Internet photos, Sam was great to work with, we had the deal done in an hour on a Monday, he had the car on transport on Wednesday and I received the car in Des Moines early Friday morning. The car was exa...ctly as he described it and I was very satisfied, they were willing to answer every question and made the car buying process about as easy as it could be. Show more

5 rate

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